Configuration: Grandstream Function / Programmable Key Setup

1. Connection

Please use the following guide to set up the programmable speed-dial buttons on your Grandstream phone.
2. Login

The Functions Available During a Call (e.g transfer, call recording, pick up) with sipgate Team are described here
3. Personal configuration instruction
Please log in to access your personalised setup instructions:
4. Test your configuration
How to test whether your device is working properly:

Method 1:

Call 10000 from your device. You will hear an automated announcement.

Method 2:

Call your sipgate phone number from a landline phone. You can find your sipgate phone number under 'My settings'.

How to test the call quality:

Call 10005 ( from your device to carry out an echo test. This test allows you to check whether your device is configured properly, as well the quality of the connection. Please leave a short voice message (maximum 30 seconds). The system will then immediately play back the message to you. Your message will automatically be deleted after playback.