Configuration: Grandstream HT-812, HT-813, HT-814

1. Connection

The devices HT-812, HT-813 and HT-814from Grandstream were successfully tested with sipgate on 13.03.2019 with the version 1.0.10.6.
Slight deviations from your interface may occur due to different firmware versions.

2. Login

3. Personal configuration instruction

Please log in to access your personalised setup instructions:

4. Test your configuration

How to test whether your device is working properly:

Method 1:

Call 10000 from your device. You will hear an automated announcement.

Method 2:

Call your sipgate phone number from a landline phone. You can find your sipgate phone number under 'My settings'.

How to test the call quality:

Call 10005 (sip:10005@sipgate.de) from your device to carry out an echo test. This test allows you to check whether your device is configured properly, as well the quality of the connection. Please leave a short voice message (maximum 30 seconds). The system will then immediately play back the message to you. Your message will automatically be deleted after playback.